Effortless Elegance in Every Shipment
Shipping Policy
At Narathip Collection, we are committed to delivering your jewelry safely, on time, and with complete transparency. If you have any questions about your order or our shipping process, please do not hesitate to contact us. Below you will find everything you need to know about how we handle your order from the moment it leaves our hands to the moment it reaches yours.
Last updated: June 2026
Third-Party Collaborations
Third-Party Services
To deliver the best possible experience, Narathip Collection works with a carefully selected network of trusted third-party providers. These partners support key operations including payment processing, order fulfillment, and shipping logistics.
All third-party partners are held to strict confidentiality and data protection standards. They are granted access only to the information necessary to perform their function, and they are contractually obligated to safeguard your data in compliance with applicable privacy laws.
We are fully transparent about these relationships. If you have any questions about how your information is used or shared, please don't hesitate to contact us.
Shipping cost
Understanding Our Pricing
At Narathip Collection, we strive to offer transparent and competitive shipping rates. Our shipping costs vary depending on the method you choose and the destination of your order. Standard shipping is complimentary on all domestic orders over $100. For expedited services, additional charges apply, which are calculated at checkout based on your location and selected shipping speed.
For those who prefer express delivery, we offer premium options at a nominal fee. Our goal is to ensure that your exquisite jewelry arrives safely and promptly, without any hidden fees. Please note that all shipping costs are clearly displayed before you finalize your purchase, ensuring a seamless shopping experience.
International Shipping
Global Delivery Options
Narathip Collection ships worldwide. No matter where you are, we partner with trusted global carriers to ensure your order reaches you safely.
- Domestic delivery: 3–5 business days
- International delivery: 7–14 business days
International shipping rates are calculated at checkout based on your destination country and package weight. Please note that duties, taxes, and customs fees may apply upon arrival and are the responsibility of the recipient. We recommend checking your local customs regulations before placing an order.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking details. You can monitor your shipment in two ways:
- Via your account dashboard — log in to your Narathip Collection account and view real-time tracking updates under your order history.
- Via email — your confirmation email will include a direct tracking link so you can check your shipment's progress at any time.
If you have any questions about your order's status, our customer service team is here to help.
Lost or Delayed Orders
Guidance for Handling Shipping Issues
At Narathip Collection, we understand how important it is for your jewelry to arrive on time, and we take any shipping issue seriously. If your order appears delayed or has not arrived within the expected timeframe, we recommend first checking your tracking link via your account dashboard or confirmation email for the latest status update, and allowing a few additional days during peak seasons or unforeseen circumstances. If the tracking status remains unclear or your package appears to be lost, please contact our customer service team directly and we will review your case individually. Depending on the circumstances, we will work with you to find the most appropriate resolution. Your satisfaction is our priority, and we are committed to ensuring every experience with Narathip Collection is a seamless one.