Contact Us
We'd love to hear from youAddress
πΉπ Laem Chabang Cruise Port
Laem Chabang Port, 20110
Chonburi, Thailand
πΊπΈ Naples, Florida, USA
(Online store β shipping only)
Call us
πΉπ +66 95 370 3535
πΊπΈ +1 239 298 6007
Email us
contact.narathip@gmail.com
Faq
How long does shipping take?
Standard shipping takes 5β7 business days. Expedited options (2β3 business days) are available at checkout. All orders are processed within 1β2 business days of purchase.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders over $100. Orders below this threshold are charged a flat shipping fee of $4.99.
Can I track my order?
Yes. Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time.
What materials are your jewelry pieces made from?
Our jewelry is crafted from genuine pearls, natural stones, and 925 sterling silver. All pieces are nickel-free and hypoallergenic, making them a safe and comfortable choice for sensitive skin.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, undamaged, and in their original packaging. Sale items and personalized pieces are final sale.
How should I care for my jewelry?
Store pieces in a cool, dry place away from direct sunlight. Avoid contact with perfume, lotions, and water. Clean gently with a soft cloth after wearing.
Do you offer wholesale purchasing?
Yes, we offer wholesale options. Contact us directly to discuss your needs and we will get back to you promptly.
Is it safe to enter my payment information on your site?
Yes. Our site uses SSL encryption and is fully PCI-compliant. We do not store your card details. Accepted payment methods include Visa, Mastercard, American Express, and PayPal.